Dispute Resolution Process

" What to do if you are not happy with a decision that affects you."

Here is the way that individuals or families who disagree with a decision that has been made by a service provider or by PDD can ask for the decision to be looked at again.

Appeal Process Booklet
Appeal Process Flowchart
Appeal Process Fact Sheet
Notice of Appeal form
Appeal Information – PDD Program website

If you need more information about the Appeal/Dispute Resolution Process contact:

Lorne McEwen, CEO Central Alberta Community Board
lorne.mcewen@gov.ab.ca or at 403-340-7767 or

Donna Edhart, Manager, PDD Appeal Secretariat
Donna.Edhart@gov.ab.ca or at 780-427-1253